Lifestyle & Mobility Delivery Policy

Lifestyle & Mobility offer a range of delivery options, which vary between product classes. The full selection of delivery methods which we offer is laid out below. Please note that not all delivery options are available on all products, and that the options applicable to any given product may be subject to change.

FREE Next day Delivery (1-2 working days) 

Amazing FAST and FREE delivery on selected products only! This is kerb side delivery, and the item will be fully boxed. You will need to put together the product yourself, and dispose of all packaging. Mainland UK only.

Whilst we endeavour to keep the list of products to which this offer applies as up-to-date as possible, we do still advise that customers call ahead before purchasing items offered as such in case the availability situation has deteriorated due to unforeseen circumstances.

Standard Delivery

This can differ in price depending on product and is only available on certain products. Delivery time 2-7 working days. Mainland UK only.

FREE Click & Collect

Reserve your desired product and collect for free from one of our stores. Only available on certain products and is subject to availability

Engineers’ Delivery

For an extra £150, your order can be delivered by an engineer within 7-14 working days subject to availability.

This is a good option if you suffer from mobility limitations, live in a rural area or in a second floor flat/apartment, or would just prefer a more personalised delivery experience.

You will receive a phone call to arrange a delivery date/time to suit you. On the day of your choice, the engineer will arrive and assemble your product and ensure it’s in full working order. Then they will provide a full demonstration, including charging, preparing and assembling/disassembling your product. The engineer will be happy to answer any of your questions during this time, and will even take all the unnecessary packaging with them when they leave.

Characteristics applicable to all delivery options

Whilst we endeavour to deliver all goods in the timeframes quoted at the point of order, on occasion there may be unforeseen delays due to factors beyond our control. Wherever possible, we will do our utmost to notify you of any potential such delays as soon as these are identified. However, we shall not accept liability for any losses, damages, or costs incurred due to a delay in delivery.

All delivery timeframes are provided by Lifestyle & Mobility in good faith and we would request that customers accept these in good faith also. To this end, customers are urged to contact us with any particular delivery needs prior to purchase in order to avoid disappointment or inconvenience.

Should any substantive alterations be made to our delivery policy, we shall endeavour to make all affected customers aware as soon as possible.

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