The Kymco Midi – Amber’s Favourite
Thanks to many years of experience, our team members have a selection of favourite products to recommend to customers. We recently spoke with Amber, Engineer at the Southend Store, to learn about her favourite mobility product. Amber chose the Midi from Kymco. Here’s some of what she had to say about why.
Thanks for your time today Amber, would you like to tell us a bit about what is your favourite mobility product and why?
The Kymco Midi is my favourite mobility scooter. They have good mileage, and look smart – they come in four different colours: orange, black, mink and blue. They’re also reliable. The range, by the way, is about 20 miles on a full charge. It especially stands out amongst other 8mph mobility scooters because it doesn’t take up a lot of space considering how powerful it is. Because it is quite compact, customers can often store these inside, which is a nice feature to have on a road-legal scooter. Also, they are straightforward to use. What you see is what you get. The controls are very intuitive, and there’s not a whole bunch of things on the tiller which get into your eyeline. This is useful for steering, although customers have said that the Kymco Midi steers and manoeuvres well anyway.
Just because it’s a straightforward scooter to use doesn’t mean that it has no additional features. There’s a tiller charging point, a basket built in behind the tiller, and good headlights.
How is the Midi in terms of comfort and ergonomics?
This scooter has full suspension, a padded captain’s seat, and pneumatic tyres all as standard. So users get quite a bit of comfort. Because its not as large as some other 8mph scooters, there is a bit of a trade-off in terms of leg room. But that trade-off is nothing too major. The suspension and wheel size mean that the Midi isn’t just limited to travelling on the flattest surfaces, like pavements and roads. Because of the way it is built, the Kymco Midi can also deal with surfaces such as loose gravel in a driveway, provided it isn’t driven too fast. Obviously, the more surfaces which a mobility scooter can handle, the more use it will be for a customer’s overall comfort. The reason for this is that the more versatile a scooter, the fewer places the owner will have to walk.
What are your top considerations when advising customers on what mobility product you think will work best for them?
With scooters, I like to remember customer storage needs. Because its better to avoid keeping scooters outside, I like to consider the size of the scooter relative to where they will be stored. Again, if the customer is wanting a boot scooter, or a folding scooter, I like to consider the weight. I don’t want to be selling customers scooters which don’t meet their storage needs.
What are the most common questions customers have about mobility scooters?
With larger scooters like the Midi, customers often want to know whether they can do offboard charging. This isn’t a feature of 8mph scooters, generally. Once customers become more familiar with larger scooters, they will understand why. The batteries in these scooters are big, and heavy – hard to take out! Again, with a larger scooter, whilst the batteries may be rated safe for air travel, you can’t take them on planes. The reason why customers can’t take large scooters on planes is that they are just too big.
What do you think the future holds for 8mph mobility scooters?
I’ve noticed that more big scooters are now using lithium batteries. This can sometimes be to do with allowing offboard charging. It’s still quite a minority of large scooters which have lithium batteries though, so I don’t know to what extent it will catch on.
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Last but not least, a huge thank you to Amber from out Southend store for taking the time to speak with us about her favourite product!
